Throughout my professional journey, whether I was navigating operational challenges, improving patient flow, or solving quality issues,…
Lean Thinking
11 Articles
11
Imagine a hospital where: This isn’t a utopian fantasy. It’s what happens when we flip the pyramid—and…
A Kaizen Blitz, also known as a Kaizen event, is an intensive team effort dedicated to achieving…
A hospital is a complex system that delivers services to its primary customers: patients. Like any other…
In Japanese, Gemba means “real place”—the place where real action occurs. In many service sectors, the gemba…
In the fast-paced world we live in, it’s easy to get caught up in the whirlwind of…
When we go to the hospital, we often have to wait at different places. Nurses are busy…
In July 2006, 49-year-old Beatrice Vance arrived at the busy ED of Vista Medical Center East in…
The Kaizen Event is a concentrated effort for targeted improvement, involving the actual implementation of changes rather…
Operating rooms (OR) are the heartbeat of any hospital, playing a pivotal role in patient care and…