Follow Me on LinkedIn Healthcare is an industry that is constantly on the lookout for new ways to lower costs, improve efficiency, and ensure quality patient care. Over the past few years, many healthcare organizations have turned to lean management…
Why quality improvement needs both discipline and human judgment ? In quality and process improvement, we teach a simple idea: standardize the work.It’s a powerful principle. Standard work reduces variation, improves reliability, and makes outcomes more predictable. But in healthcare—and…
Systems Thinking is an interesting concept. There’s a simple idea from physics that explains a lot of what we see inside organizations. The Second Law of Thermodynamics says: in an isolated system, disorder (entropy) tends to increase unless energy is…
I’m writing this looking out my office window at the road below. It’s a perfect, real-time illustration of a challenge we face every day inside our hospital walls regarding hospital flow. On one side of the road, traffic is free-flowing….
A Lesson in Systems Thinking In the high-pressure world of healthcare management, the mandate is almost always the same: Do more with less. We are constantly looking for efficiencies, cutting fat, and optimizing budgets. But this isolated approach often ignores…
Pareto Analysis in Healthcare Quiz Understanding Pareto Analysis Pareto Analysis, often referred to as the “80/20 Rule,” is a decision-making technique used in quality control and process improvement. It states that roughly 80% of effects come from 20% of causes….