In the complex and critical environment of a hospital, measuring performance is essential for ensuring patient safety,…
Operational Excellence
6 Articles
6
Cp (Capability Index), Cpk (Process Capability Index), Pp (Performance Index), and Ppk (Process Performance Index) are key…
In Japanese, Gemba means “real place”—the place where real action occurs. In many service sectors, the gemba…
In July 2006, 49-year-old Beatrice Vance arrived at the busy ED of Vista Medical Center East in…
A hospital command center is a centralized hub that enables real-time, data-driven decision-making to optimize patient care,…
In the ever-evolving world of healthcare, organizations are constantly striving to improve their operational efficiency and provide…