In the complex and critical environment of a hospital, measuring performance is essential for ensuring patient safety,…
Lean Healthcare
32 Articles
32
Throughout my professional journey, whether I was navigating operational challenges, improving patient flow, or solving quality issues,…
Imagine a hospital where: This isn’t a utopian fantasy. It’s what happens when we flip the pyramid—and…
Cp (Capability Index), Cpk (Process Capability Index), Pp (Performance Index), and Ppk (Process Performance Index) are key…
A dry run for a new hospital involves a comprehensive, end-to-end simulation of hospital operations to ensure…
A Kaizen Blitz, also known as a Kaizen event, is an intensive team effort dedicated to achieving…
A hospital is a complex system that delivers services to its primary customers: patients. Like any other…
In Japanese, Gemba means “real place”—the place where real action occurs. In many service sectors, the gemba…
When we go to the hospital, we often have to wait at different places. Nurses are busy…
In July 2006, 49-year-old Beatrice Vance arrived at the busy ED of Vista Medical Center East in…